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Join almost 78 000 people who handle their public travel ticket online.

Benefits

 without delay and going to the office

 system will be later expanded to IDS JMK

 more services from a single city account

One account for city services

Do it online

Buy your public transport ticket for tariff zones 100 + 101 (Brno city) from home. You need any contactless bank card as a carrier.

Everything is absolutely safe. The card is only a customer identifier, nothing is uploaded to it. All ticket data is stored in databases. There is no bank card number saved in the system.

  • non-transferable tickets for tariff zones 100 + 101 for standard customer, for children, students and seniors
  • yearly transferable tickets
  • transferable tickects for 24 hours or 2 - 30 days

NOTHING COMPLICATED IT TAKES ONLY A SHORT WHILE   

The most frequent asked questions about electronic Public transport tickets

  • In order to buy a non-transferable public transport ticket you need to create a registration on eshop of BrnoID.cz, then you have to fill in all your personal information in "My account" section where you also have to upload your photo. After you will successfully complete all previous steps a purchase of non-transferable transportation card will be enabled for you. In order to buy it, just click on "Buy a ticket" button on the left side of the eshop. First you need to add a ticket carrier by using button "Add a new ticket carrier" and then select him with "Select a carrier". Then you select a fare category and confirm it using "Select" button. If your needed category is not listed, you can click on "Resolve" button to add it temporarily. The third step is selecting a ticket itself – monthly, quarterly or one year ticket. When you’re done, confirm it with "Select" button. As the last step you have to select a date when the validity of the ticket should start. You can select any date including the day when you are buying it, up to 30 days in advance. This step is confirmed by using "Add to cart" button and then you have to confirm the whole selection with "Proceed to checkout" button. Now you can select the method of payment. You can select either the option of paying using GoPay that enables you to pay using internet banking of some banks, or you can pay via bank card online. If you don’t want to use this method, you can select the second one, but only if your public transport ticket begins its validity in 5 or more working days. This method is called Pay via OFFLINE bank transfer. If you’ll select GoPay, your payment will only need to be confirmed – you don’t need to fill anything in it. As for the second method, you’ll obtain data needed to make the payment.

    After the first purchase of your public transport ticket, you also need to verify your information on any of the verification places using your ticket carrier and an ID card, that mentions all of the required data. You have up to 21 days to verify it and in case that you have used the "Resolve" button, you have 5 working days. The list of the verification places can be found either in tips section or on the bottom of the eshop in Verification places section.

  • In order to buy a transferable public transport ticket you need to create a registration on eshop of BrnoID.cz (using just an e-mail adress and setting up your password). In order to buy it, just click on "Buy a ticket" button on the left side of the eshop. First you need to add a ticket carrier by using button "Add a new ticket carrier" and then select him with "Select a carrier". Next step is selecting a ticket itself and when you’re done, confirm it with "Select" button. As the last step you have to select a date and time when the validity of the ticket should start. You can select any date including the day when you are buying it, up to 30 days in advance. This step is confirmed using "Add to cart button" and then you have to confirm the whole selection with "Proceed to checkout" button. Now you can select the method of payment. You can select either the option of paying using GoPay that enables you to pay using internet banking of some banks, or you can pay via bank card online. If you don’t want to use this method, you can select the second one, but only if your transportation card begins its validity in 5 or more working days. This method is called Pay via OFFLINE bank transfer. If you’ll select GoPay, your payment will only need to be confirmed – you don’t need to fill anything in it. As for the second method, you’ll obtain data needed to make the payment.

    Attention: if you need to transfer this ticket to another carrier, this is limited by the number of immediate transfers (for short-term transfers to two, up to six for one-year portable salvia). Further transfers, after the immediate transfer limit is exceeded, are only possible with a 10-minute delay, after which the required transfer will need to be finally confirmed.

  • Eshop Brno iD allows you to pay (public transport) fines online from the comfort of your home. In case you do not have an account on this site, you need to register. Enter a valid email address and choose a password. Then confirm that you are not a robot and click the register button. If you already own a Brno iD account, just log in. After logging in (sign up), select the Public transport section and the "My inspections" tab.

    pokuty 1

    Now you just need to enter the number of the fine and the date of the fine.

    pokuty 2

    In case of a successful search, the system will show you the amount to be paid and you can switch to the payment with the yellow button (fines are usually entered into the system at the end of the day when it was awarded. If your fine is from today, just wait till the evening or the next day and try it again).

    pokuty 3

    The shopping cart displays the amount to be paid (you can always pay only one fine at a time). After that, just choose the form of payment and go to pay. By successfully paying the amount in the eshop, the fine is solved.

    pokuty 4

    You can always pay the following types of fines:

    • Reduced fine of 800 CZK (+ possible fare) for a ride without a valid valid ticket. This amount can be paid (after it is registered at the end of the fine day) within the next five business days. A fine of CZK 800 can also be paid for other violations of SPP IDS JMK (food in the car, ice cream, drink, dog without a basket ...)
    • Full amount of the fine 1500, - CZK (+ possible fare) in other cases.

    If you have a verified Brno iD "full" account, you also have this payment option:

    • Fee 50, - CZK for the forgotten public transpot ticket (forgotten carrier), if you owned to the time of the fine a valid non-transferable electronic public transport ticket. This amount can be paid (after it is registered at the end of the grant day) within the next five business days. Payment of this "fee" can only be settled on the customer account to which the non-transferable ticket is bound.
  • Everyone who is paying for waste in Brno (citizens and owners of local properties) have the opportunity to apply for a grant to the electronic yearly standard non-transferable ticket for zones 100 + 101. The contribution is CZK 1,425.

    Apply can any person who is a taxpayer of the local municipal waste tax in Brno and is not fully exempt from the payment and has no debt on municipal waste tax at the date of filing the application or on the date of the decision to grant the contribution.

    New customer

    The customer first signs up with an email address and set his password at this e-shop. Subsequently, in the "My Account" section, he / she will fill in his / her personal details and upload a photo. Then choose the ticket carrier (any contactless Visa or Mastercard payment card, or the so-called anonymous card that you purchase at DPMB for 99 CZK). You can buy then your yearly standard transpot ticket. Once you have verified your personal information (your account get "full" status), you can apply for a grant from the city of Brno as described below. All DPMB affiliates verify personal data, you just need to submit your registered carrier and ID card.

    Current customer

    Customers who already have a verified account or will undergo verification and purchase a standard non-transferable yearly ticket for zones 100 + 101 can apply for a grant immediately upon successful payment.

    Where can I find the "button" for grant application?

    After signing in / picking you choose "MHD" and "My Tickets" section, where you will see a green button by the ticket you purchased.

    subsidy button subsidy button 2

    Attention! Application for a grant is required within 60 days of ticket purchase !!!

    In the form shown, fill in the account number where you will get sent a grant of CZK 1425 from City of Brno.

    tlačítko dotace účet 2

    You can also add a possible correspondence address (if it does not match your permanent address), you agree to 5 statements and then click the "view draft contract" button.

    grant form

    After reading the contract, click the "sign and submit" button and send the request.

    grant agreement

    After sending and processing successfully, you will receive an e-mail message from the City of Brno with the grant application number. You can check status of your application also in the e-shop. Now you have a successful application.

    grant draft
  • In your customer account, you can return your non-transferable ticket, which you no longer want to use, from the comfort of your home. Just sign in to the "Public transport" part of the e-shop and use "My Tickets" link on the left. Then click on the red arrow in the "validity until" box, which redirects you to the return form.

    return button

    In this form, you enter the date to which you want to return the ticket and the CZ bank account number. You will also see a preliminary amount of returned money.

    return form

    Do not forget to confirm this action with your e-shop user account password!

  • If you want a discounted public transport ticket immediately and you do not have a verified account with your discount category, you have the opportunity to assign the selected discount category for 5 days. When buying a ticket, use the "resolve" button and select the appropriate category for which you are eligible as in the following pictures. This claim must be verified within 5 days at any DPMB verfication place. If you do not verify your claim before this time, the ticket validity will be automatically shortened (proportionally to the difference against basic price).

    Please note that this assignment can only be done in each account once, the period runs from the date of assignment regardless of the validity of the ticket.

    temporary assign temporary assign 2
  • How to buy a student public transport ticket online immediately? And how to solve student status online?

    You need a customer account in the eshop and in "My Account" section to fill in personal information (name + surname + birthday + permanent address) and uploaded photo. You will then have access to the purchase of non-transferable tickets.

    To buy a student ticket, you need to have a student status assigned to your account as the discount category. If you already have a verified full account and you are a Masaryk university / Brno university of technology / Mendel university student / Janáček Academy of Music and Performing Arts, you can easily arrange this category online as described below. For other school you can use online verification using number of your valid ISIC card. If you do not have a full account (or if you are from school that does not allow online validation and do not have ISIC cards) and you want your student ticket immediately, you have the option of assigning a discount category for 5 days (this assignment can only be done in each account once). When buying a ticket, use the "solve" button to select the "student" category as in the following pictures.

    assign category assign category 2

    After assigning selected discount category, you will be able to choose and buy the required student ticket. Subsequently, however, it is necessary to appear within 5 calendar days for verification of personal data. After this verification, you will get a full account. Verification is done by all DPMB sell affiliates and requires a carrier (Visa or Mastercard contact card registered in the profile) and ID card. If you are from Masaryk university / Brno university of technology / Mendel university / Janáček Academy of Music and Performing Arts you do not have to solve anything else. You only have to verify your personal details and then resolve your student status online as shown below. If you do not study at the above universities, you can use online verification by using your valid ISIC number at the same section.

    Online verification (for MU / BUT / Mendelu / JAMU or CBHM) and online ISIC verificiation

    If you have a verified account and you are between 18 and 26 years of age, you will see in the "My Account" section the "Verify student status" button.

    verify student status

    After using the button you will be redirected to the page where you choose your school by clicking on its logo. Brno university of technology and Mendel university students will then fill in their student id (student number) and use the "Send request" button. For other schools use ISIC validation. For Masaryk University (and Janáček Academy of Music and Performing Arts) it is necessary first to use link and go through IS.MUNI system to give the necessary consent for the transfer of personal data and then return to the e-shop and enter the UCO (student id) and send it.

    status student mu status student vut

    Then the system (usually within about 10 seconds) will automatically evaluate your request, and you will see a successful pairing on the My Account tab. Once successful, online validation is renewed itself regularly and you do not have to deal with anything.

    student status online student status online

    If the automatic extension of student status fails, you will receive email 7 days prior to the student status expiration date. If you have stopped being a student, just wait for the expiration. Remaining validity of your ticket will be then shortened proportional to the difference in prices between the original reduced price and the normal base price of your ticket (by students the remaining validity will be halved). You can continue to use this modified ticket until the new end of its validity.
    If you get your student status back, the remaining validity of your ticket will be (at the beginning of the nearest day) proportionally extended again.

  • It is for all types of customers using non-transferable tickets (it includes free tickets like for children under 10 years also). In this system, it is also possible to purchase transferable annual tickets, ticket for 24 hours and only electronic tickets for 2-30 calendar days.
  • There is no need for a new card. Passengers can use a contactless bank card that they already have. There is no need to deal with queues at counters when purchasing coupons. If the card is lost or stolen, a new card can be registered and used as a new season ticket carrier.
  • In the e-shop, you can buy any prepaid public transport tickets for the zones 100 + 101. That means tickets for children up to 10 and 15 years, youth and student tickets, basic and seniors tickets, tickets for people 65 to 70 yeras and over 70 years. Also transferable annual tickets, 24 hours tickets and transferable tickets valid for 2-30 calendar days.
  • The transport company will not force anyone to use the new purchase method, and using the e-shop will be voluntary. Passengers can continue to use paper tickets. The sale of standard paper season tickets will continue without limitations on the assortment or the number of sales points.
  • This is a very common question, especially from customers who want to use the contribution in the amount of CZK 1,425 for the purchase of a basic annual non-transferable season ticket, which was approved in 2016 by the Brno City Council under the new grant program. Before the expiry of your paper ticket, you can purchase an electronic ticket via the e-shop up to 30 days in advance at www.brnoid.cz, and you can then apply for a contribution according to the instructions.
  • The QR code is part of the e-mail confirming the purchase of your public transport ticket. It can also be found in the eshop after logging into your account. You can download / print it at any time, you can find it in the "My Tickets" section of the public transport module.

    qr kod 1

    There are two icons under the QR code. qr kod 2 The printer symbol icon is for quick printing. Down arrow icon to download a file to your computer or mobile device. The QR code is downloaded in pdf format. If you do not have the opportunity to print the QR code, we will be happy to help you with printing at the Customer Service Center.

    If a passenger uses trains or buses of regional operators of IDS JMK for traveling in the 100+101 zones, the information about the public transport ticket in the form of a QR code in printed form or displayed on the display of the electronic device is needed. For travel in Brno on lines 1-99, the QR code does not replace the primary carrier (ie a contactless payment bank card).

  • A follow-up montly ticket is a special type of non-transferable ticket, which differs from others, notably because it is not a one-time purchase for a certain period, but is automatically created and paid at monthly intervals via bank collection payment. The basic advantage of this type of ticket is that once you set it up, you will no longer take care of its validity or extension.

    Realisation and processing of a collection payment takes some time and because of the variable follow-up ticket price (see below), we do not allow the ticket to be created separately but only as follow-up to other valid non-transferable ticket or previous paid follow-up ticket. Creation of a follow-up ticket requires a ticket carrier, a choice of starting validity (the earliest allowed is the day after the end of the current valid ticket, which is at least 15 days from today) and the entering of your bank details.

    Then, you need to set up a collection authorization in your bank account with a sufficient limit in favor of the DPMB account number = 117992293 / 0300

    How to begin?

    You need to have a purchased ticket in the BrnoID e-shop for the possibilit to buy a follow-up ticket.

    navaz 1

    Establishment of a follow-up ticket

    After signing in you choose "Buy ticket" section and "Follow-up tickets".

    navaz 2

    On the displayed page you will see your current non-transferable ticket with its validity. You can also choose the carrier to which your ticket will be assigned and select the start date of your follow-up ticket. Then click on the button to view the ticket.

    navaz 3

    Below you will see the so-called follow-up ticket parameters. Here you will see the initial price and the validity of the follow-up ticket. Enter an account number in the empty field to be charged. Then click on "Establish follow-up ticket".

    navaz 4

    After setting up a follow-up ticket, you will see the expected date of your first collection payment. In the case of a wrong account, you can use the "Change Payment Data" button to correct or change the account to be debited. You also have the option of making an interruption in the followin of the tickets to a specific date, or indefinitely, or eventually canceling the follow-up ticket creation.

    navaz 5

    The starting price of the follow-up ticket is derived from the following table.

    navaz 6

    The price of each subsequent follow-up monthly ticket will be deducted by the amount shown in row 2 of the following table. The cost of a follow-up monthly ticket cannot be lower than that shown in row 3 of the following table.

    For every commenced missed calendar month when the customer with his follow-up monthly ticket did not directly link to the previous follow-up monthly ticket (or to a previously paid valid non-transferable ticket), the monthly price of the follow-up monthly ticket will be increased by the rate shown in row 4 of the following table. The maximum prices for the follow-up monthly tickets are listed in row 5 of the following table.

    navaz 7

    More information and details of the follow-up monthly tickets can be found in IDS JMK tariff (pages 23-24).

  • The program is designed for e-shop customers using electronic public transport tickets and is automatically active for all customers. Maximum amount of points is limited to 50 points. The points you receive above the maximum will be automatically transferred to the contest (where you can win public transport ticket for free). You can check the status of your bonus points at any time in the Public transport module in the section "My inspections".

    bonus body 2

    How do I earn bonus points?

    You earn bonus points for successful revisions of your electronic public transport tickets. You will receive 10 bonus points (after the end of the quarter) for each quarterly period in which you have been inspected successfully at least once. Points were credited backwards for all inspections from the beginning of 2017.

    What can I use points for?

    You can use the points to reduce or fully pay a 50 CZK penalty in cases where you have failed to prove to the inspector that you have a valid electronic public transport ticket (forgotten carrier, non-functional or non-activated carrier, etc.). You can also use them in a contest, in which three winners will be drawn (about once every six months), who will receive a non-transferable yearly public transport ticket for free. Each point invested in the competition behaves as if it were one lottery in a raffle.

    Can points apply to other DPMB services and products?

    Not for now. Points cannot also be exchanged for money and cannot be used for other services and products.

    How do I pay a penalty of 50 CZK using bonus points?

    In the "My Inspections" section, after a successful search for a fine by its number and date, you will find a box in which you can enter the number of points to apply and reduce the amount paid in case of non-zero bonus points. You enter the number of bonus points you want to use and you will then pay the rest of the fine.

    bonus body 2 bonus body 2

    If you have a full 50 bonus points, you will automatically see the "Solve fee just with bonus points" button, after which the penalty will be resolved immediately.

    bonus body 2 bonus body 2
  • In order to buy a gift voucher for public transport ticket, you need to have a basic or full registration on BrnoID.cz. As your first step you need to click on "Public transport" button on the left side of eshop and then click on "Buy a gift voucher" button. Here you‘ll select for how long do you want the transportation card to last – one month, three months or an entire year. You can see here also an option of transferable public transport ticket but we are only offering a voucher for one year. After successful selection you have to pick a discount category and confirm your choice by clicking on "Add a voucher to your cart" button. Then you proceed to the payment using "Proceed to checkout" button. Here you have to select a payment using GoPay which allows you to pay using either internet banking of one of listed banks or you can pay simply via card online. After successful payment you will recieve a gift voucher in your email. You can give it to someone either in printed or the electronical way.

  • In order to pay for prepaid public transport ticket using a gift voucher you will simply follow the same process as if you would be buying a non-transferable or transferable transportation card and the only difference is that upon a payment you wouldn’t pick payment via GoPay but you’ll select "Pay with voucher for public transport ticket". You will see this option only, if there is only one product (public transport ticket) in your shopping cart. Here you will fill in a voucher code that looks something like this: D-ABCDEFGHI and after you will fill it in you just confirm the payment by clicking on "Pay ticket with voucher code" button.

1_ Fill your data.
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2_ Pick up any of your bank card.
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3_ Just identify your identity.
One last times.
4_ And access city services online
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