About Brno iD

Brno iD is an e-shop of city services. It works 365 days a year, 24 hours a day, 7 days a week. The offer integrates selected services of the municipality of Brno, municipal companies and subsidized organizations of the city of Brno.

The e-shop was launched at the end of 2016. The Brno iD e-shop is financed by the statutory city of Brno. The operation and development of the Brno iD e-shop is ensured by the municipal company Technical Networks Brno a.s. based on the instructions of the statutory city of Brno.

Our vision: Do it ONLINE, from the comfort of your home

In addition to specific services that are not subject to payment, Brno iD users can use services in a manner similar to commercial e-shops, including payment for services online via a payment gateway.

Basic or verified Brno iD account

In order to use certain services, it is sufficient for the user to be the holder of a "Brno iD basic" account (only an email and password are entered). For example, you have full access to the offer of the Tourist card module, full access to all products of the ZOO Brno, Observatory and other modules.

In order to use some services, the user needs to be the holder of a so-called verified "Brno iD full" account. Applicants can verify themselves (personal data including photo) either in person at verification contact points or request verification from home - online. The Brno iD full holder can, for example, use all non-transferable tickets (šalinkarts), including those subject to discount entitlements, for an unlimited time in the public transport module. He has the option to use online verification of student status. He has the option to settle the fee for forgetting his public transport ticket online (if not having carrier of his valid public transport non-transferable ticket during the inspection by the DPMB inspector) from home. In the Library module, he has full access to the option to open or connect a library account in the Jiří Mahen Library online, he can recharge his credit, extend his reader's registration or pay fines. In the Resident Parking module, the user has full access to the option to create or connect a parking account and access it. And more and more services.

The intention and a great advantage for users of the e-shop brnoid.cz is that all offered services are tied to the Brno iD account described above. For services that are tied to a carrier (such as prepaid public transport tickets), everything can be easily transferred to another if the identification carrier is lost.

Who you can contact

You can find the most important contacts by clicking here.