Brno iD is a municipal digital platform that powers the city’s official e-shop for municipal services, as well as a wide range of related systems and processes for city organizations, the Brno City Municipality, and their clients.
It operates 24 hours a day, 7 days a week.
Its primary goal is to make life as simple as possible for both residents and visitors to the South Moravian metropolis. You can handle a multitude of tasks online, whether you live in Brno or are just visiting. With just a few clicks, you can buy public transport tickets, pay waste tax or plan your leisure activities.
City services in one place: no lines or waiting
You can now manage all the important matters that previously required visits to service counters from a single account.
- Everything under one account: All purchased services, tickets, and subscriptions are linked to a single profile.
- Protection against loss: Since services (such as public transport tickets) are tied to your account, everything can be easily transferred online to a new card or carrier if the medium is lost.
- Automatic student discounts: Students aged 18 to 26 no longer need to carry paper proof of enrollment. On Brno iD, simply select your school and enter your student ID number. The system then verifies the student status within a few seconds.
Brno iD Registration and Two Account Types
To ensure using the Brno iD platform is safe and convenient for you, there are two account types to choose from, depending on your needs.
To register for a Basic Account (Brno iD basic), all you need is an email address and a password. This account is an ideal choice for tourists or for occasional, one-off purchases. Immediately after creation, it gives you access to BRNOPAS tourist cards as well as standard tickets for the Brno Zoo, the observatory, city museum and other services.
For full access to all online services, activate a Verified Account (Brno iD full). With this account type, you can purchase a non-transferable public transport ticket (šalinkarta) in just a few minutes, use online student status verification, or resolve a fine if you forget your prepaid ticket at home.
You also gain full access to managing resident parking, applying for parental vouchers for children's extracurricular activities, and setting up or linking your library account at the Jiří Mahen Library online. Naturally, it also allows for the convenient payment of municipal waste tax, management of cemetery services, and the purchase of tickets for STAREZ-SPORT sports facilities. All purchased services are securely linked to your verified account.
The project was launched at the end of 2016 and is fully funded by the Statutory City of Brno. Its operation and development are managed by the municipal company Technické sítě Brno, a.s.
Need advice? You can find the most important contact details here
Information and data about the Brno iD system
The Brno iD software system for managing municipal services offers a wider range of services than just the products and services visible on the Brno iD e-shop you are currently visiting. In addition to the e-shop itself, the Brno iD system handles ticket sales and customer account management at several branches of the Brno Public Transport Company (DPMB) and at KORDIS-JMK customer centers throughout the South Moravian Region. It also manages ticket inspections for both organizations and handles the system for processing and managing fines. Similarly, for DPMB, it manages the entire sales and inspection process for boat transport services on the Brno Reservoir. Furthermore, the system handles sales for the Brno Zoo, the Brno Observatory and Planetarium, and Brno City Museum branches, as well as ticket sales for Trade Fairs Brno. For all these organizations, it manages the validation of tickets and other products, as well as communication with turnstiles where applicable. For the Tourist Information Centre, it handles the sale of Brno Passes at branches and their validation at entry points where the pass is accepted. Finally, for the Brno Cemetery Administration, it manages the sale of gardening services and tour tickets. In addition, the Brno iD system handles the regular weekly renewal of student discount eligibility across multiple universities and institutions for over 50,000 customers.
The number of users surpassed 500,000 in 2023 and continues to grow, steadily approaching the 1 million mark. In 2025, the Brno iD system processed nearly 1.5 million transactions—both online and in person at the branches of the aforementioned organizations—totaling over CZK 1.3 billion. The Brno iD system offers a wide range of services, with ongoing work to expand the portfolio further.