Buy the services of the Museum of the City of Brno online.
Benefits
without delay and going to sales points
possibility to buy any tickets or gift vouchers immediately
other Brno iD services from a single account
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Frequently asked questions about module Brno City Museum
- Who is this service for?For those who want to buy online tickets for Špilberk Castle or Villa Tugendhat for themselves or someone close to them.
- Can a voucher/gift card be purchased for Museum products?Yes, you can easily buy a gift voucher online in the "Buy Gift Voucher" section. You can choose any amount between CZK 100 and CZK 7,500. It will be written on your voucher and the recipient will be able to use it within one year of purchase. The amount can be used all at once or gradually, when choosing services online and at the cash desks directly in the Spilberk Museum's facilities. After payment, you will receive a voucher or vouchers in the form of a PDF file in your email (and they can also be downloaded at any time in the section "My Museum products"). It is not possible to purchase a gift voucher for tours and events at Villa Tugendhat.
- How can I purchase products in the Brno City Museum module?To purchase products, choose one with a section where you can buy tickets to Špilberk Castle or Villa Tugendhat or a gift voucher. For tickets, choose from the menu according to the desired type and language, the available visit options will be displayed. After clicking on a certain date, you can also see when it will be possible to buy a ticket, if it is not yet available. If the event can already be purchased, in the next step you select the types and number of tickets. You can then go from the shopping cart to the GoPay payment gateway (allows online payment by payment card or by pre-filled bank transfer through internet banking of selected CZ banks). After payment, you will receive an email with the purchased products.
- How far in advance can tickets be purchased?When you select a specific date, you can see when tickets will be available for purchase. VILA TUGENDHAT: tickets can always be purchased no more than 90 days in advance (moving to this through November 2022), dates for sale are gradually released day by day. ŠPILBERK CASTLE: tickets can only be purchased a maximum of 60 days in advance. Until the sale, dates are released gradually by days.
- Is it possible to change the date or cancel a ticket?Yes, if we find another suitable date, it is possible to change it for you. A change is only possible for a date that is already on sale in the e-shop. When choosing a replacement date, please check the number of available seats in the calendar in the ticket sales section. To change the date, please contact us at brnoid@muzeumbrna.cz. The other option is to cancel the ticket. In this case, please send the order number, the date and if you have czech bank account its number or if you paid online by bank card just that info, to brnoid@muzeumbrna.cz You must request a change or cancellation of your ticket at least 5 days before the date of the visit.