Customer information is stored in compliance with the applicable laws of the Czech Republic, namely Act no. 101/2000 Coll., on Personal Data Protection, as amended.
Dopravní podnik města Brna, a.s. is a registered personal data administrator, entity reg. No.: 00003558, and all data obtained from data subjects under their registration is used for the purposes of operating the e-shop of DPMB services as in particular in connection with the provision of transport services and the conclusion of transport contracts. Customer is always informed and asked for additional consent in the case his personal data were to be transmitted to a third party in connection with some services offered (for example, by electronically submitting a grant application to the city of Brno).
One exception is KORDIS JMK, as, which is also registered personal data administrator, entity reg. No.: 00031969. As the coordinator of transportation services within the IDS JMK, this company operates the unified user database of the DPMB e-shop (and of any other e-shops that allow the purchase of transportation services in the IDS JMK), which is necessary for verifying the performance of the transport contract and for the performance of transport inspections. KORDIS JMK, a.s. is entitled to transmit data about purchased tickets and the personal data necessary for verifying their validity to the carriers and accredited inspection bodies, as well as to the entities certifying entitlement to the discounts provided upon submission of IDS JMK. These entities are not able to view the entire database, they are only allowed to read the details of a particular customer on presentation of the ticket carrier or after providing the name, surname and date of birth.
The personal data of customers is fully protected against misuse.
The personal data can be deleted from the database at the written request of the customer after the termination of the contractual relationship. The personal data administrator may not further process the data thereafter. The customer losses the ability to purchase transferable tickets through the e-shop upon the deletion of his/her data.